Sunday, February 17, 2013

Importance of Ethics Among The IT Professionals

INTRODUCTION

What is Ethic?

Ethic, also known as moral philosophy, us a branch of philosophy that involves systematizing, defending, and recommending concepts of right and wrong conduct. The term comes from the Greek word "ethos", which means "character". Ethics is a complement to Aesthetics in the philosophy field of Axiology. In philosophy, ethics studies the moral behavior in humans, and how one should act. Ethics may be divided into four major areas of study. 
  • Meta-ethics, about theoretical meaning and reference of moral propositions and how their truth values maybe determined;
  • Normative ethics, about the practical means of determining a moral course of action;
  • Applied ethics, about how moral outcomes can be achieved in specific situations;
  • Descriptive ethics, also knows as comparative ethics, is the study of people's beliefs about morality.
Another way of defining 'ethics' focuses on the disciplines that study standards of conduct, such as philosophy, theology, law, psychology, or sociology. For example, a "medical ethicist" is someone who studies ethical standards in medicine. One may also define ethics as a method, procedure, or perspective for deciding how to act and for analyzing complex problems and issues. For instance, in considering a complex issue like global warming, one may take an economic, ecological, political, or ethical perspective on the problem. While an economist might examine the cost and benefits of various policies related to global warming, an environmental ethicist could examine the ethical values and principles at stake.

Many different disciplines, institutions, and professions have norms for behavior that suit their particular aims and goals. These norms also help members of the discipline to coordinate their actions or activities and to establish the public's trust of the discipline. For instance, ethical norms govern conduct in medicine, law, engineering, and business. Ethical norms also serve the aims or goals of research and apply to people who conduct scientific research or other scholarly or creative activities. There is even a specialized discipline, research ethics, which studies these norms.
IMPORTANCE

As mentioned above, ethics is important without regard of one’s field of professionalism. Ethics is very important among IT professional.
With ethics being applied among IT professionals, the process of working together can be improved. IT professionals can create strong bond among members thus producing a better teamwork. DrResnik(2010) mentions in his article:
“ethics is important since research often involves a great deal of cooperation and coordination among many different people in different disciplines and institutions, ethical standards promote the values that are essential to collaborative work, such as trust, accountability, mutual respect, and fairness.”
Ethics is something of a subjective topic, but it is nevertheless of immense importance across all areas of business. From the way in which sales and marketing is handled through to product development and customer service, and even to some extent finance, ethics has a significant role to play in ensuring business success and ultimately living up to the corporate social responsibility. Thus adopting a ethics-specific approach to doing business is critical towards ensuring a legitimate business model with long term potential.

Business ethics is especially important in dealing with customers. Maintaining integrity in the customer facing side of your business is crucial to building client relationships, to assisting the overall branding efforts. Likewise, it's an important step in minimizing returns and protecting business goodwill, which will have a tangible effect on the success or otherwise of your business.

Ethics wise, it's also important to consider how you deal with customer issues and customer service. While some businesses are prepared to sacrifice customer service for pound signs, there is not only a sensible business reason for providing adequate support but also strong ethics and moral reasons for providing help and assistance to your customer base.

On the administrative and strategic side of your business, it's also important to adopt an ethical approach which takes account of your various responsibilities as a business - to shareholders, employees and the community at large. Embracing these concepts of ethics as part of the way you do business is vital to ensuring your run an honest, successful business with the potential to grow and develop over time, and is one way of ensuring that you develop relationships across all aspects of your business that are conducive to success and profitability over the long term.
Establishing a code of ethics for information technology professionals encourages an IT worker to behave ethically and responsibly with the tools and information of which his employers have put him/her in control. Information is power. Computers are devices that have some of the most personal information and useful program in them. Some of the issues surrounding ethics for IT professionals include workplace computer use, computer related crimes, privacy, intellectual property and professional responsibility.
A code of ethics reminds IT professionals that they are not to impede or manipulate pre-authorized access to the information or hardware of which they are in control. Without the authorizations of the management, IT professionals can’t just easily use their level of knowledge hacking into the company confidential profile and use it for their own benefits like sell it to other company and get money out of it.
Ethics also helps in preventing the IT professionals from behaving in a malicious or harmful manner with company information and equipment. IT professionals should act like a true professional who has swear to protect the information of the company not doing unethical activities which could lead to problems for companies. Hacking is an example of an activity where breaks into computers to obtain data for their own benefit.According to Bynum (2008), a risk to computer security are people called hackers who breaks into an individual’s computer system without permission.  One of the IT professional’s job is to maintain the confidentiality of data not hacking into computers to steal or manipulate them. The equipment also must be taken care in good manner, not vandalize it with their emotions or anger or use it harm other people.
According to Thea Mcbride(2012), there are five(5) importance of codes of ethics that encourages IT professionals to behave more ethical and responsible in their jobs. 

Standards


  • A code of ethics document sets the standards for what is expected of the IT professional. It reinforces what is considered right and wrong by using verbiage such as "always" or "never" to be as clear as possible.

Access


  • A code of ethics reminds IT professionals that they are not to impede or manipulate pre-authorized access to the information or hardware of which they are in control.
Prevention
  • A code of ethics helps prevent IT professionals from behaving in a malicious or harmful manner with company information and equipment.

Skills


  • A code of ethics helps motivate an IT professional to stay current in her chosen skill set in order to be more effective on the job for her employer. A motivated IT professional may also be encouraged to learn new skill sets as technology changes.

Types




  • Code of ethics documents can be tailored with verbiage that specifically affects only certain types of IT professional, such as programmers, networkers or cyber forensics expert.


CONCLUSION

Ethics should be considered as a set of principles that every IT professionals should obey.  Ethics encompasses social mores, usually expressed today as good manners; an ethical IT professional can be work more properly and effectively in their workplace. The IT professional must have the ability to make a correct decision without any bad impact on a cooperate. The world is operates on trust. Trust is a belief that others will act in accordance with ill defined, but generally accepted standards of behavior and respect for others. If trust is absent then very little of what we deem necessary, to allow the free flow of social intercourse and commerce, will occur. All these matters are governed by ethics.

Indeed, part of professional ethics has to do with the fairness with which issues are handled and cases are decided. IT Professionals have a duty to report colleagues’ wrong-doing and disciplinary measure may have to be taken depends on situation. Plus, procedural fairness is part of ethics, and so there must be adequate warnings, notice, a hearing of all sides and an even-handed and consistency in the approval taken. Like cases must be treated alike.
Reference

[1] Ethics search. Retrieved on 18th Feb 2013 [online] -  http://en.wikipedia.org/wiki/Ethics
[2]David B. Resnik, J.D. (2010). What is Ethics in Research & Why is it Important? Retrieved on 20th Feb 2012 - http://www.niehs.nih.gov/research/resources/bioethics/whatis/

[3] McBride T,2010,The Importance of a Code of Ethics for IT Professionals, Retrieved 21 Feb 2012 -
http://www.ehow.com/facts_6060876_importance-code-ethics-professionals.html
[4] The Importance Of Business Ethics by Nazeer Daud. Retrieved on 4th June 2008 - http://www.articleclick.com/Article/The-Importance-Of-Business-Ethics/999950
[5] Romo S, Importance of a Code of ethics, Retrieved 21 Feb 2012 from
http://www.ehow.com/facts_6188450_importance-code-ethics.html
[6]  Bynum T, 2008, Computer and Information Ehtics, Retrieved 21 Feb 2012 from
http://plato.stanford.edu/entries/ethics-computer/




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